Ofsted has pledged to investigate any concerns about comments made on the ParentView website within 24 hours.
The website, launched last year, is an online questionnaire which allows parents to give views on their children's schools. However, it has courted controversy because it allows anyone to pass comments on a school anonymously, leading to fears of false accusations – or false statements being made about a school.
The 24-hour pledge comes among other changes including an increase in the number of comments that parents need to make before a school's results are shown live on the site.
Previously a school report would be generated after just three completed comments, but this figure has now been increased to 10.
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