Best Practice

Crisis management: After the floods have come

There are some crises that school leaders never expect to handle, but when Rachel Burton saw her school building devastated by the December floods, a rapid response was needed. She spoke to Suzanne O’Connell

Riverside Junior School in Hebden Bridge is an average sized school built in Victorian times. As an old school building, it has always had its issues and continuous problems with the roof were frequently under discussion. What to do with a leaking roof, however, paled into insignificance when head of school, Rachel Burton, arrived in the school playground the day after Boxing Day.

“I was away for Christmas staying in Manchester when I had a phone call from my site manager on Boxing Day to say that he couldn’t pump the water out quick enough,” explained Rachel. Contact with her daughters who were still at the family home had alerted Rachel to the problems that Hebden Bridge was facing but nothing could have prepared her for what she saw on her return.

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