The photocopier man seemed friendly and knowledgeable enough. He said he was new to the role, but appeared confident of the various deals he could offer to the headteacher and his office staff.
“We had no reason to be wary,” the headteacher in question told Headteacher Update. “We had dealt with this company over a period of years and it was a good relationship. We hadn’t even thought of shopping around for a new deal as there seemed no need. So when our contract came up for renewal I felt confident we’d get a good deal as a loyal customer.”
The sales rep visited the school three times to discuss a new contract but never when the school’s part-time business manager was around. While this was probably a coincidence, nevertheless it meant that the head made a decision he might not otherwise have taken for his London primary school with the benefit of a second opinion from a trusted and more experienced colleague.
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