Best Practice

The four Ps for difficult parent meetings

How can headteachers and school leaders prepare for and manage difficult meetings with parents and what can we do if these conversations go wrong? Alan Shields offers some practical pointers
Difficult meeting: School leaders must prepare for difficult meetings with parents and be prepared to pause proceedings should things not go well - Adobe Stock

As a new teacher I was full of, mainly unfounded, confidence. However, the one aspect of the job that did give me “the fear” was my first parents’ evenings.

Even in my youthful ignorance, I had enough insight to realise that meetings with parents had the potential to go badly – very badly.

Much as my training had prepared me well for my role as a classroom teacher, there had been almost no input on how to manage conversations with parents.

Fast-forward almost 30 years and there seems to be more than a little irony in the fact that I now spend a great deal of my time managing some exceptionally difficult dialogues with parents.

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