The Education Support Partnership’s latest report has revealed that our emotional support helpline experienced its highest number of calls on record in the past year, an increase of 28 per cent in annual cases compared to just two years ago.
Our specially trained and accredited counsellors dealt with a record 9,615 cases between April 2018 and the end of March 2019. This March alone, the charity managed 1,156 cases, making it the busiest month our confidential helpline has ever had.
At the same time, our counsellors continue to report that more calls are coming from those already experiencing a crisis and almost half (46 per cent) of the calls dealt with were from primary school staff.
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