The six-step stages of crisis model has revolutionised behaviour management approaches at two schools, placing kindness and care at the heart of staff responses to incidents. Ali Williams explains how

Approaches to behaviour have shifted over recent years. Lots of research and greater support from educational psychologists and special schools has led to the creation of more bespoke approaches that focus on understanding behaviour.

Where we used to describe behaviour as a “kick off”, we now understand this to be “crisis” behaviour. Although schools are now using this language there is work to be done to reduce crisis behaviours and delve deeper into how children get to that stage in the first place.

This article describes the approaches that have helped to transform behaviour management at Willowbrook Mead Primary Academy where I am vice-principal. The approach has also been adopted at The Grove, the home of two alternative provision units at Orchard Mead Academy. Both schools are part of the The Mead Educational Trust.

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